After 32,000 miles across the UK, from the Welsh countryside to the southern coast, one VW ID.4 owner shares their long-term experience. While perhaps not as exhilarating as a Mini, the ID.4 proves a practical family car with ample space and exceptional comfort, especially for those with back issues like a sensitive SI joint. Software updates, a 12v battery replacement, and a high-voltage module replacement have contributed to smooth performance. Utilizing charging networks like EO and Octopus maximizes the benefits of automated charging.
Early adoption came with anticipated challenges. A faulty battery module, subject to a recall, required VW Assist intervention. The de-branded AA service proved invaluable, with an engineer highlighting dealership oversights that could have prevented the issue. While Listers, the initial dealership, failed to address the recall for six months, VW Assist facilitated a swift repair at Johnsons in Stourbridge. The battery module replacement, covered by the 8-year battery warranty, took only five days including the use of a loaner vehicle.
Beyond the battery issue, the overall ownership experience has been positive. CarPlay integration enhances the driving experience, surpassing the built-in sat nav and audio system. This real-world account provides valuable insights for prospective ID.4 owners and highlights the importance of proactive maintenance and a reliable support network like VW Assist. The comfortable seats, spacious interior, and efficient charging capabilities solidify the ID.4’s position as a practical and reliable electric vehicle for families.
