Maintaining your Volvo to factory standards is crucial for its longevity, performance, and safety. Volvo Cars understands this and offers the Complimentary Factory Scheduled Maintenance (FSM) program to help owners keep their vehicles in top condition. This program, available at any authorized Volvo Cars retailer in the United States, ensures your Volvo receives the necessary care right from the start. Let’s delve into the parameters of the Volvo Car Factory Maintenance Program to understand what it offers and how you can benefit.
Understanding the Volvo Complimentary FSM Program
The Volvo Complimentary FSM Program is designed to cover essential maintenance services for new Volvo vehicles. The coverage period begins on the date of vehicle delivery to the original purchaser or lessee, or when the vehicle is first put into service. It’s important to note that this program is linked to the vehicle itself and cannot be transferred to another car.
For Internal Combustion Engine (ICE), Mild Hybrid Electric Vehicle (MHEV), and Plug-in Hybrid Electric Vehicle (PHEV) Volvo models, the program offers:
- Coverage for recommended services within the first 3 years of ownership.
- Volvo recommends bringing your vehicle in for service at least annually. In these cases, Volvo will cover the recommended services once per year for the first 3 years.
- Potential software upgrades at the discretion of Volvo Car USA LLC, ensuring your vehicle stays up-to-date with the latest enhancements.
For Battery Electric Vehicle (BEV) Volvo models, the program extends even further:
- Scheduled maintenance coverage for the first 4 years or up to 40,000 miles***.
- The first two regularly scheduled maintenance services at 20,000 and 40,000 miles are included.
- This comprehensive coverage applies to all 2024 Recharge Pure Electric Volvo models sold new and registered in the U.S. by an authorized Volvo retailer.
These scheduled maintenance checks, performed by certified Volvo technicians, are vital for ensuring the continued smooth and reliable operation of your Volvo. Furthermore, the program allows your Volvo retailer to perform functional or performance improvements through software upgrades, keeping your vehicle aligned with the latest factory standards.
What’s Included in the Volvo Maintenance Program?
The Volvo Complimentary FSM Program is designed to cover essential services that adhere to the factory maintenance schedule. These typically include:
- Regular Inspections: Thorough checks of critical components to identify potential issues early on.
- Oil and Filter Changes: Maintaining engine lubrication with factory-recommended oil and filters.
- Fluid Checks and Top-offs: Ensuring proper levels of brake fluid, coolant, and other essential fluids.
- Tire Rotations: Promoting even tire wear and extending tire lifespan.
- Multi-point Inspections: Comprehensive assessments covering various vehicle systems.
- Brake Inspections: Checking brake pad thickness and rotor condition for optimal braking performance.
- Cabin and Engine Air Filter Replacements: Maintaining clean air quality within the vehicle and for the engine.
- Software Updates: Applicable software upgrades to enhance vehicle functionality and performance.
For a detailed list of services included in your specific model year, it’s crucial to refer to your Warranty and Maintenance Records Information booklet, which provides complete service maintenance details. Your Volvo Cars retailer can also offer specific information related to your vehicle.
What’s Not Covered?
While the Volvo Complimentary FSM Program is comprehensive, it’s important to understand what it does not cover:
- Wear Items: Components that naturally wear out over time, as outlined in the Recharge Pure Electric Models Warranty and Maintenance Records Information booklet (Note: This exclusion does not apply to model year 2022 and 2023 battery electric vehicles).
- Damage from Wear and Tear or Abuse: Damage resulting from normal use or misuse of the vehicle.
- Total Loss Vehicles: Vehicles that are severely damaged and declared a total loss by insurance.
- Missed Service Intervals: Services not performed due to owner/driver oversight. Volvo retailers will perform services appropriate for the vehicle’s mileage or age, but adherence to service schedules is essential.
- Additional Customer-Requested Services: Services requested by the customer or suggested by the Volvo retailer that are not part of the standard scheduled maintenance outlined in the Warranty and Maintenance Records Information booklet.
How to Utilize Your Volvo FSM Program
Utilizing your Volvo Complimentary FSM Program is straightforward:
- Schedule Service: When your Volvo is due for scheduled maintenance, contact any authorized Volvo Cars Retailer in the United States to schedule an appointment.
- Inform the Retailer: Let the service advisor know that your vehicle is covered under the Complimentary FSM Program.
- Provide Vehicle Information: Have your vehicle information readily available, including the Vehicle Identification Number (VIN), to verify program eligibility.
- Review Coverage: If you are unsure about the specifics of your coverage, refer to your Warranty and Maintenance Records Information booklet or consult with your Volvo retailer.
Remember, Volvo recommends servicing your vehicle at least once a year for ICE/MHEV/PHEV models and every two years for BEV models, regardless of mileage, to maintain optimal performance and uphold your warranty.
Conclusion
The Volvo Car Factory Maintenance Program is a valuable benefit for new Volvo owners, providing peace of mind and helping to maintain your vehicle to the high standards set by Volvo. By understanding the parameters of this program, including the coverage details and exclusions, you can ensure your Volvo receives the proper care it deserves, preserving its performance, safety, and value for years to come. For complete details and to schedule your service, always consult your Warranty and Maintenance Records Information booklet and your authorized Volvo Cars retailer.
To explore more benefits of Volvo ownership, visit Volvo Ownership Benefits. To find an authorized retailer near you, please visit Find a Dealer.
Note: Volvo reserves the right to make changes to or terminate this program at any time.
