Effective April 28, 2025, the American Express Auto Purchasing Program will be discontinued. This means that after this date, the program will no longer be available to American Express cardholders. Any offers or price quotes obtained through the American Express Auto Purchasing Program will expire on their stated end date.
However, it’s important to note that TrueCar’s Buyer’s Bonus benefits will still be honored for purchases completed through the American Express Auto Purchasing Program if they are reported by June 19, 2025. For any purchases made via the American Express Auto Purchasing Program before April 28, 2025, you must report the purchase within 45 days by calling 1-877-924-2922 to claim your benefits.
Understanding the Transition from American Express Auto Purchasing Program
The American Express Auto Purchasing Program was a service that provided American Express card members with access to a network of certified dealers and potentially preferential pricing on new and used vehicles. This program was facilitated through a partnership with TrueCar. As the program sunsets, it’s crucial to understand what this means for users who have previously utilized or were considering using the service.
TrueCar’s Role and Continued Services
TrueCar, Inc. operated the information website behind the American Express Auto Purchasing Program. It’s important to understand that neither TrueCar nor American Express directly sells or leases vehicles. Instead, TrueCar provides a platform showcasing pricing, performance data, and safety information for vehicles. The actual vehicle purchase and price negotiation always occur between the buyer and the participating certified dealer.
Even with the end of the American Express Auto Purchasing Program, TrueCar continues to operate its core service. This means you can still access TrueCar’s website to research vehicle prices, compare models, and connect with certified dealers in your area. While the specific benefits tied to the American Express program will no longer be available after the decommissioning date, TrueCar’s resources for informed car buying remain accessible.
Key Dates and Contact Information After Program Decommission
To reiterate the important dates:
- American Express Auto Purchasing Program Decommission Date: April 28, 2025
- TrueCar Buyer’s Bonus Claim Deadline (for purchases before April 28, 2025): June 19, 2025
If you have any questions regarding the American Express Auto Purchasing Program, please call 1-877-924-2922. For any inquiries related to your American Express Card account, you should contact 1-800-528-4800.
Navigating Car Buying After the American Express Program
While the American Express Auto Purchasing Program is ending, the fundamental need for reliable car buying information and dealer connections persists. TrueCar’s ongoing platform offers a valuable resource for navigating the car market. Remember that TrueCar’s service provides information and connects you with dealers, but the final purchase price and terms are always negotiated directly with the dealership. Always confirm vehicle availability and pricing directly with the certified dealer.
By understanding these changes and the continued availability of TrueCar’s services, consumers can still approach their car buying journey with information and resources at their disposal, even after the American Express Auto Purchasing Program concludes.
