Lost your Mitsubishi Radio Code after a battery change or other electrical work? Don’t worry, retrieving it is often easier than you think. This guide provides a step-by-step process to obtain your Mitsubishi radio code for free directly from Mitsubishi Motors of North America.
Locating Your Radio’s Information
Before contacting Mitsubishi, you’ll need to gather some essential information from your car radio.
- VIN (Vehicle Identification Number): The last 8 digits of your VIN are required. You can usually find this on your car’s dashboard, driver’s side doorjamb, or insurance documents.
- Radio Model Number: This number typically starts with “MR” followed by several digits.
- Radio Serial Number: This is a unique identifier for your specific radio unit.
Both the model and serial numbers are usually located on a label affixed to the top or side of the radio unit itself. Accessing this label might require removing the radio from the dashboard. Consult your car’s owner’s manual for instructions on how to safely remove your radio.
Contacting Mitsubishi Motors of North America
Once you have the necessary information, follow these steps:
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Call Mitsubishi: Dial 1-888-648-7820. Their customer service hours are typically Monday through Friday, 7 am to 4 pm Pacific Time.
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Navigate the Automated System:
- Press 1: Select the option for current Mitsubishi owners.
- Press 4: Choose the option to obtain a radio security code. The system might play a lengthy explanation of how to find your radio information.
- Press *: To bypass the automated message and speak directly with a customer service representative, press the star key. Expect a short wait time.
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Provide Your Information: The representative will ask for your VIN, name, address, and possibly your phone number for verification purposes. They will then ask for your radio’s serial number and model number.
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Receive Your Code: After verifying your information, the representative will provide you with your four-digit Mitsubishi radio code.
Entering Your Mitsubishi Radio Code
With your code in hand, follow these instructions to unlock your radio:
- Turn On the Radio: Press the power button. The display should show “CODE.”
- Use Preset Buttons: Enter the four-digit code using the preset buttons (1-4) on your radio. Each button corresponds to a digit in the code.
- Confirm the Code: After entering all four digits, press the “TAPE” or “CD” button to confirm. You should hear a beep, indicating that the code was accepted and the radio is now unlocked.
Important Note: If you enter the incorrect code three times, the radio will lock itself for one hour. Leave the key in the accessory position with the radio on for the full hour before attempting to enter the code again.
Keeping Your Code Safe
Once you have your Mitsubishi radio code, keep it in a safe place for future reference. Consider writing it down and storing it in your glove compartment, owner’s manual, or a secure digital location. This will save you time and effort should you need it again. You can also print it on a label and stick it inside your glove box or under the armrest.
