The Digital Service Booklet (DSB) provides a comprehensive and secure record of your Mercedes-Benz service history. This digital platform revolutionizes how maintenance and repairs are documented, ensuring accuracy and transparency throughout your vehicle’s lifespan. All service data is stored securely in a central database, accessible anytime, anywhere.
Benefits of Accessing Your Mercedes Service History
The DSB offers numerous advantages for Mercedes-Benz owners, including:
- Free Digital Record Keeping: All maintenance and repair services are meticulously documented digitally, eliminating the need for physical paperwork.
- Proof of Maintenance: Easily provide verifiable proof of all services performed on your vehicle. This is crucial for warranty claims, resale value, and peace of mind.
- Comprehensive Vehicle Overview: Gain a transparent and detailed overview of your Mercedes Service History, including specific services performed and dates of completion.
- Enhanced Security and Convenience: Eliminate the risk of losing a physical service booklet. Access your service records seamlessly, even when traveling abroad or utilizing different workshops. This contributes significantly to maintaining the value of your vehicle.
Accessing Your Digital Service Booklet
Accessing your Mercedes service history via the DSB is straightforward. If you have access to DSB, log in to B2B Connect. You can find the application either in the dashboard under “Digital Service Booklet” or under “My Customer Vehicles”. Select your vehicle, navigate to the “Digital Service Booklet” tab, and click on “+ Document new service” to record new maintenance or repair information.
Secure Access with Multi-Factor Authentication
Mercedes-Benz prioritizes the security of your service history. Multi-Factor Authentication (MFA) will be mandatory for accessing XENTRY applications, including the DSB, starting April 1, 2025. MFA requires:
- Username and Password: Your standard login credentials.
- Authentication App or Security Key: Utilize a smartphone authentication app, a Windows desktop application, or a USB security key for added security.
For detailed information on setting up MFA, refer to the MFA Guide.
Need Assistance with Your Mercedes Service History?
Comprehensive support for the Digital Service Booklet is available. Access frequently asked questions or submit a support ticket by selecting the appropriate category under “Need help?” within the DSB application. If the FAQs don’t address your specific inquiry, open a ticket at the bottom of the page. Accessing and understanding your Mercedes service history is essential for maintaining your vehicle’s performance and value. The Digital Service Booklet provides a convenient and secure solution for managing this critical information.
