Lyft Car Financing Program: Understand Your Vehicle Rental Terms

Lyft Center, Inc. provides a vehicle rental program that allows approved members to rent vehicles under specific terms and conditions. This document outlines the rental agreement between you, the program member, and Lyft Center, Inc., the Rental Company. It’s crucial to understand these terms as they govern your rights and responsibilities when renting a vehicle through the Lyft Program.

Important Notice Regarding Dispute Resolution

This Rental Agreement includes provisions that affect how claims between you and the Rental Company are resolved. Specifically, Section 18 mandates that, with limited exceptions, any claims against the Rental Company must be submitted to binding and final arbitration on an individual basis. This means you waive your right to participate in class action lawsuits against the Rental Company. It is essential to carefully review Section 18 to fully understand these dispute resolution terms.

Program Access and Vehicle Reservation

Upon approval of your enrollment in the Lyft Center, Inc. rental program, you will gain access to the reservation system via the Lyft App. Using your approved login credentials, you can reserve vehicles through the App, subject to the terms of this Rental Agreement. The Lyft App is your key to accessing and using the vehicle during your reserved time. When making a reservation, you must specify both the start and end dates and times for your rental period. Remember, you have the option to terminate your membership in the program at any time should you choose to do so.

Rental Agreement Basics

When you rent a vehicle from us, it’s important to understand that this is a rental agreement, not a transfer of ownership. You are renting the vehicle described in the rental document and agree to adhere to the terms outlined below. These terms are in effect unless prohibited by local law, in which case local law will take precedence. “You” and “your” refer to the renter, while “we,” “our,” and “us” refer to the Rental Company. It’s explicitly agreed that you are not our agent for any purpose and cannot transfer your rental obligations to anyone else. For each vehicle you rent, you confirm that you are the driver making the reservation, that you have provided accurate driver information, and that you are using a credit or debit card issued in your name for reservation purposes.

Any modifications to this Rental Agreement or our rights must be documented in writing and signed by an authorized officer of the Rental Company. We reserve the right to update these Terms and Conditions periodically. Notice of changes may be provided in writing, either physically or electronically, or by posting updates on our website at https://www.lyft.com/terms/rentals. Changes will apply to rentals reserved after such notice has been given, with the effective date being the date of written notice or the website posting date, as indicated.

Understanding the Rented Vehicle

In this agreement, the term “vehicle” encompasses the car you are renting, any replacement vehicle provided, and all components within or attached to it. This includes tires, tools, equipment, accessories, license plates/tags, and all vehicle-related documents present in the vehicle.

Authorized Drivers: Who Can Operate the Rental Vehicle?

Unless specifically permitted by law, only authorized drivers are allowed to operate the rented vehicle. These include you, and with your explicit prior consent: your spouse, your employer or coworker if engaged in business activities together, and any additional driver you have authorized and added to the vehicle reservation at or before vehicle pickup. Each authorized driver must be explicitly approved.

You are responsible for ensuring that you and any authorized drivers are capable, validly licensed drivers. All authorized drivers must be at least 22 years of age, possess a valid driver’s license in good standing from their issuing jurisdiction, and be qualified to drive. Be aware that there may be additional charges for drivers under 25 and for each additional driver authorized to drive the vehicle, as detailed in the rental document.

The Rental Company reserves the right to verify the validity and good standing of any authorized driver’s license. We retain the discretion to refuse rental, terminate membership, end the Rental Agreement, or prevent individuals from driving the vehicle for reasons including, but not limited to: (i) a driver’s license being suspended, revoked, or restricted; (ii) failure to provide required rental documentation; (iii) outstanding payments owed to Rental Company or affiliated companies; or (iv) previous rental issues such as vehicle repossession, returning a damaged vehicle, incurring excessive cleaning fees, prohibited vehicle use, or excessive no-shows or last-minute cancellations.

Rental Charges and Fees: What to Expect

Rental Charges Breakdown. The credit or debit card used for reservation and payment must be in your name. You will be charged based on the distance driven (miles/kilometers) and the rental duration, as per the rates on your rental document. The minimum rental period is 24 hours, plus mileage if applicable. Distance is measured by the factory-installed odometer. Daily charges are calculated in 24-hour increments from the rental start time, or as otherwise specified in the rental record. Additional charges may include: (1) fees for early or late returns; (2) additional driver fees (except in California) and underage driver fees; (3) costs for optional products and services like car seats; (4) various fees and surcharges such as airport facility fees, tourism assessments, concession recovery fees, and vehicle license recovery fees; and (5) all applicable taxes and tax-related surcharges.
Late Return Fees. The 24-hour rental period starts at the time of rental indicated on your document. A grace period of 59 minutes is allowed for returns beyond the 24-hour mark without extra charge. However, returns exceeding 59 minutes late will incur an additional daily rental rate plus 100% of any charges for additional products, services, or miscellaneous fees from your rental document, for each 24-hour period past the scheduled return time.
No-Show Fee. Failure to appear at the scheduled rental time will result in a fifty-dollar ($50.00) no-show fee. To avoid this, cancel your reservation at least 24 hours in advance. If your reservation was made within 24 hours of the rental time, cancellation will not incur the fee.
Fuel Service Charge. Vehicles are provided with a full tank of fuel, and you are expected to return it with a full tank. If the vehicle is returned with less fuel, a fuel service charge will apply, calculated based on the gallons needed to refill the tank (using the fuel gauge and tank capacity) multiplied by the prevailing per-gallon pump price as stated in your rental document.
Cleaning Fees. We maintain a smoke-free and clean vehicle fleet. You are expected to return the vehicle in the same condition. Cleaning fees up to $300 may be charged for interior or exterior cleaning upon return if there are stains, odors (including smoke), dirt, or soil attributable to animals, pets, or other vehicle use.
Key and Manual Replacement. You are responsible for replacing vehicle keys if lost, damaged, or not returned in fully functional condition. Similarly, if the owner’s manual is not returned, you will be charged for its replacement plus an administrative fee up to $25.
Card Charges and Reserves. You authorize the Rental Company to charge your card (including digital wallets) for all charges, fees, expenses, taxes, surcharges, and other amounts due under this Rental Agreement, including “Incidental Costs” as defined in Section 8.a. If using a credit card, you agree that your credit line may be reserved for the estimated total charges plus a Security Deposit, as specified in the rental document. This reserve may be set aside at the time of reservation or modification. You consent to this reserve and understand that while we will authorize the release of any excess reserve upon rental completion, your card issuer’s processing times may apply.
Collections Process. Overdue payments will accrue a late charge of 1 1/2% per month, or the maximum legal rate, whichever is lower. You are responsible for collection costs, including court costs, reasonable attorney’s fees, an administrative fee up to $100, cost recovery expenses, insufficient funds fees, and collection fees. We or our agents may access your personal information to collect outstanding charges and may use your provided address for notices. If a credit or debit card was used, we may report delinquencies to credit reporting agencies and share your card information with collection agents, authorizing them to charge outstanding amounts, including Charges and Costs, to your card.
Charge and Fee Errors. Charges and fees on the return record are subject to review and adjustment by the Rental Company. You will be responsible for any undercharges and are entitled to a refund for any overcharges discovered upon review.
Taxes and Surcharges. You are responsible for all applicable taxes and any additional charges detailed in the Rental Agreement, which may include surcharges or recovery fees to cover certain costs, as permitted by law.
Currency for Transactions. All rental-related charges are in U.S. Dollars. If using a card issued by a foreign financial institution, conversion fees from your institution or card issuer may apply. Contact your financial institution for details.

Prohibited Uses of the Rental Vehicle

Certain uses of the vehicle are strictly prohibited and constitute a violation of the Rental Agreement. Violation of this section automatically terminates your rental and, to the extent permitted by law, voids all liability protection and optional services you have accepted. You may also be liable for all penalties, fines, forfeitures, liens, recovery, and storage costs, including legal expenses, fees, and costs incurred by us.

It is a violation if:

You use or allow the vehicle to be used: (i) by anyone not an authorized driver as defined in Section 2; (ii) by anyone who provided false information, which, if known, would have prevented rental approval; (iii) by anyone under the influence of alcohol, drugs, or any substance impairing judgment or driving ability; (iv) for carrying persons or goods for hire, including ridesharing or gig economy platforms, or any other commercial use; (v) for towing or pushing unless vehicle features are designed for it; (vi) in speed tests, contests, or driver training; (vii) on unpaved roads; (viii) in activities chargeable as a felony; (ix) in Mexico; or (x) in an intentional, willful, or reckless manner, such as:
1. Overloading the vehicle beyond its rated capacity or carrying dangerous/illegal materials.
2. Carrying more passengers than seatbelts or with occupants not using seatbelts.
3. Transporting children without properly installed child safety seats/restraints.
4. Operating the vehicle while texting, emailing, or using a mobile device.
5. Driving when a vehicle warning light is on or with a mechanical issue likely to cause damage.
You or any authorized driver: (i) fail to immediately report vehicle damage or theft to Rental Company and police; (ii) fail to provide a comprehensive written accident/incident report at the scene and cooperate with investigations; (iii) fail to cooperate with claims or legal proceedings related to an accident; (iv) fail to remove keys (except valet), lock doors, and close windows/trunk when leaving the vehicle unattended, leading to theft or vandalism; (v) allow smoking or vaping in the vehicle; (vi) drive while overly tired or drowsy; or (vii) fail to return the vehicle by the agreed date/time, upon demand by Rental Company, or as per reservation extension confirmation.

Returning the Vehicle: Your Obligations

You must return the vehicle in the same condition as received, on the specified date, time, and location in the rental document. Vehicle return is required immediately upon Rental Company demand.

Consequences of Late Return. Failure to return the vehicle as agreed or demanded constitutes a Rental Agreement violation and unlawful possession. This may result in legal action, including warrants for arrest for you and anyone in possession of the vehicle, where permitted by law. Unauthorized possession of a vehicle is a crime in many states, punishable by fines, imprisonment, or both. Refer to Sections 20 and 25 for further details on late return consequences.
Fees for Early or Late Return. Early or late returns may result in rate adjustments, and late returns may incur additional fees. Returning the vehicle when the Rental Company location is closed is sometimes permitted; however, your responsibility for vehicle loss or damage and all periodic charges continue until the location reopens, condition is checked, and possession is retaken. If the vehicle is not found upon reopening, your responsibilities continue until actual return or recovery.
Extending the Rental Period. To extend your rental, you must contact Rental Company or modify your reservation online before the scheduled return date. Extensions are subject to Rental Company discretion and may involve different or higher rates and administrative fees, which will be communicated to you at the time of extension approval.
Vehicle Return Location. The vehicle must be returned to the Rental Company location specified in the Rental Agreement. Returning to a different location may incur a one-way service fee. Unauthorized returns to different locations will result in applicable fees as determined by the Rental Company.
Vehicle Condition at Rental and Return. You are obligated to inspect the vehicle’s interior and exterior for damage before leaving the rental location and report any existing damage to Rental Company before departure. You must return the vehicle in the same condition, normal wear and tear excepted.

Repossession Rights of the Rental Company

To the extent permitted by law, Rental Company reserves the right to repossess the vehicle at any time without prior notice if it is illegally parked, used unlawfully or in violation of the Rental Agreement, or appears abandoned. You are responsible for all repossession costs incurred by Rental Company.

Collision Damage Waiver (CDW): Understanding Your Options

Collision Damage Waiver (CDW) or (“Cover the Car”) is optional and not mandatory. If offered and accepted, and you pay the daily CDW rate, Rental Company will waive responsibility for loss or damage to the vehicle, provided you are not in violation of the Rental Agreement. However, CDW does not cover loss or damage resulting from prohibited uses as specified in Section 4 of this Rental Agreement, where permitted by applicable state law. Refer to state-specific provisions in Section 25 for additional details and limitations on CDW in certain states.

Responsibility for Loss or Damage to the Vehicle

If you decline CDW, or if CDW is voided due to prohibited use (Section 4) or uses specified in State and Local Provisions (Section 25), you are responsible for all loss or damage to the vehicle, regardless of fault. You will also be liable for Rental Company’s Incidental Costs where permitted by law, as detailed below.

Vehicle Damage Costs. For vehicle damage, you will pay either the estimated repair costs or, if we decide to sell the damaged vehicle, the difference between its fair market value before damage and the sale proceeds. You may also be liable for: (1) loss of vehicle use (calculated as repair days times daily rental rate, minus saved expenses); (2) diminished vehicle value (difference in fair market value before and after damage); (3) towing, storage, and impound charges, and related expenses (“Incidental Costs”); plus an administrative fee up to $150, where and to the extent permitted by applicable state law.
Vehicle Theft Liability. If the vehicle is stolen and not recovered within 30 days, you will pay its fair market value before theft, plus an administrative fee up to $150, depending on the claim’s estimated value.
Insurance Claim Procedures. If your insurance covers your responsibility, you must provide insurer details, policy number, and contact information, authorizing Rental Company to claim for losses, damages, Incidental Costs, and administrative fees. We will contact your insurer directly but you remain liable for any amounts not covered by your insurance. You are also responsible for deductibles or other amounts not paid by your insurer.
Credit Card Coverage. If you used a credit card for rental, declined CDW, and claim your Credit Card Issuer covers vehicle damage, you must provide Credit Card Issuer details and contact information. You authorize Rental Company to contact the Credit Card Issuer for damage claim resolution and agree to cooperate in this process. However, you remain liable for any losses exceeding Credit Card Issuer coverage.

Liability Insurance and Protection: Your Responsibilities

You are responsible for all damage or loss you cause to yourself, the vehicle, and others. You are required to maintain auto liability, collision, and comprehensive insurance covering you, us, and the vehicle. Where state law mandates us to provide auto liability insurance, it will be secondary to any other applicable insurance available to you or any authorized driver, unless required to be primary by law. Rental Company-provided insurance protection may cover “bodily injury” or “property damage” to others caused by an authorized driver, meeting the minimum financial responsibility limits of the applicable jurisdiction. Under no circumstances does this insurance cover “bodily injury” or “property damage” to an authorized driver. If insurance protection is legally extended beyond the Rental Agreement terms, it will meet minimum financial responsibility limits. If Rental Company’s insurance provides liability protection due to an accident, you are obligated to indemnify the insurer for all payments made. Supplemental liability insurance may be available for purchase, as detailed in Section 10.

Supplemental Liability Insurance (SLI)

Supplemental Liability Insurance (SLI) offers additional automobile liability insurance protection if purchased as part of your rental. SLI is an independent insurance coverage with its own terms, conditions, costs, coverage amounts, restrictions, and exclusions, detailed in an SLI brochure available upon request from Rental Company. Rental Company has no control over SLI terms or claims administration and is not responsible or liable concerning SLI coverage.

Personal Articles Coverage (PAC)

Personal Articles Coverage (PAC) provides additional insurance for your personal belongings and may be purchased with your rental. PAC is also an independent insurance product with its own terms, conditions, costs, coverage amounts, restrictions, and exclusions, detailed in a PAC brochure available from Rental Company. Rental Company has no control over PAC terms or claims administration and bears no responsibility or liability for PAC coverage.

Personal Injury Coverage (PIC)

Personal Injury Coverage (PIC) may be available for purchase to provide additional personal injury insurance. PIC is an independent insurance coverage with its specific terms, conditions, costs, coverage amounts, restrictions, and exclusions, detailed in a PIC brochure available from Rental Company. Rental Company has no control over PIC terms or claims administration and is not responsible or liable for PIC coverage.

Waiver of Liability Insurance/Protection

To the maximum extent permitted by law, Rental Company does not provide, and both you and Rental Company waive and reject coverage for: (a) your death, bodily injury, or property damage within the vehicle; (b) death, bodily injury, or property damage of any family member of you or the driver, or a fellow employee; or (c) supplementary no-fault, non-compulsory uninsured or underinsured motorist coverage, or any other optional coverage. Where any of these coverages are legally mandated, limits will be the minimum financial limits required by law.

Voiding of Rental, Optional Services, and Insurance Coverages

TO THE EXTENT PERMITTED BY APPLICABLE STATE LAW, ANY VIOLATION OF THE RENTAL AGREEMENT, SUCH AS UNAUTHORIZED DRIVERS OR PROHIBITED USES, AUTOMATICALLY TERMINATES THE RENTAL AND VOIDS ALL LIABILITY PROTECTION AND OPTIONAL SERVICES OR INSURANCE COVERAGES, INCLUDING SLI, PAC, PIC, AND CDW.

Lost or Damaged Personal Property

Rental Company is not liable for loss or damage to personal property left in the vehicle, service vehicles, or Rental Company premises, regardless of receipt or handling by Rental Company. Vehicles may contain infotainment systems that can pair with mobile devices and download personal data like contacts, communications, and location data. If used, follow vehicle system prompts to delete this data and unpair devices upon return. We are not responsible for the privacy of such information and cannot guarantee unauthorized access after vehicle return.

Electronic Tolls and Traffic/Parking Violations

You are responsible for all tolls, parking citations, photo enforcement fees, toll evasion fines, and other fines, fees, and penalties (“Violations”) incurred during your rental, whether assessed against you, us, or the vehicle. To avoid violations and associated fees, use personal transponders, cash lanes, plan toll-free routes, or consult local authorities for payment options. If cash payment or personal transponders are not used or accepted, you automatically opt into our toll service and agree to pay us or our toll program administrator. Billing for these charges may occur after your rental period. If we are notified of a Violation, we or a processor may pay it on your behalf and charge you the toll/violation amount, taxes, and an administrative fee per notification, without prior notice. You may not be able to challenge the violation with the charging authority after we pay. We or a processor may transfer liability for violations to you personally, in which case you will be charged an administrative fee up to $50 per violation. You authorize us to share your rental and billing information with processors and charging authorities for processing and billing. You authorize us and processors to charge your payment card for payments and administrative fees. Note: Some toll roads are cashless.

Indemnification and Waiver

You agree to defend, indemnify, and hold harmless Rental Company, its parent and affiliates from all losses, liabilities, damages, injuries, claims, demands, awards, costs, attorney fees, and expenses arising from (i) the rental transaction; (ii) vehicle use by you or any person; or (iii) your breach of this Rental Agreement, including breaches of representations and warranties. You may claim from your insurance for such events but remain ultimately responsible to us for all losses. To the extent permitted by law, you waive any claim against us for incidental, special, or consequential damages related to the rental.

Arbitration and Dispute Resolution

Pre-Dispute Resolution. Before initiating any claim (including arbitration or small claims), you and Rental Company agree to provide 30 days’ written notice and attempt to resolve the claim in good faith. If you intend to claim against Rental Company, send notice to [email protected] with subject line: Lyft Rentals / [Renter Name] / [Date of Submission] / [City]. If Rental Company intends to claim against you, notice will be sent to your billing or email address on record. Settlement demands or offers made during this process are not admissible in any proceeding.
Dispute Resolution via Arbitration. Except as specified, disputes unresolved informally will be settled exclusively through binding arbitration via the American Arbitration Association (AAA) under its commercial arbitration rules. You and Rental Company waive rights to court resolution by judge or jury. Arbitration is individual, not class action. Class Action Waiver: You agree to individual arbitration, waiving class, consolidated, or representative actions. If a court finds the Class Action Waiver unenforceable for certain claims in a class action dispute, those claims will be severed and may be brought in court, while the Class Action Waiver remains in effect for all other claims to the fullest extent. For individual claims under $10,000 where arbitration costs are prohibitively high compared to litigation, Rental Company will cover arbitration fees deemed necessary by the arbitrator to avoid cost-prohibitive arbitration. This arbitration agreement is governed by the Federal Arbitration Act. Arbitrator awards are enforceable in any competent court. If Rental Company modifies or deletes the arbitration agreement materially, such changes will not apply to claims for which you have already given notice. AAA information is available at 800-778-7879 or https://www.adr.org. Small claims court disputes, and claims regarding personal injury or vehicle damage/loss related to your rental are exempt from this arbitration provision.

Roadside Assistance Contact

For roadside assistance or customer service, call (833) 767-LYFT. In emergencies, dial “911.”

GPS, Telematics, and Event Data Recorders

Vehicles may be equipped with GPS, telematics, or event data recorders (EDR). You authorize remote monitoring of vehicle use, including data collection such as location, odometer, fuel level, and diagnostics, to the extent permitted by law. This data may be used for purposes like tracking overdue or stolen vehicles or as required by law enforcement. We may remotely disable the vehicle if you breach the Rental Agreement, to the extent permitted by law. These systems use cellular communication, and privacy is not expected regarding vehicle use. You must inform all drivers and passengers about these terms and authorize the release of collected information. We are not responsible for the operability of these systems, and information is provided “as-is” without liability for its use. You agree to indemnify, defend, and hold us harmless from damages arising from system failure or use.

In California, if a vehicle is unreturned 72 hours after the agreed return date (or extended date), Rental Company may activate electronic surveillance technology.

Communication Preferences

By entering this Rental Agreement, you consent to receive communications from us via email, text, calls, and push notifications, including operational, promotional, and news-related messages. Standard text messaging charges may apply.

To opt out of promotional emails, use the unsubscribe link in the email. To opt out of promotional calls or texts, text “END” to 46080. To opt out of all texts/calls (including operational), text “STOPALL” to 46080, but note this may affect your use of the Lyft platform. Consent to promotional texts/calls is not required to participate in the program.

Child Safety Seats: Renter Responsibility

You can rent a child safety seat or use your own. If renting from us, you are solely responsible for inspecting and properly installing it. Request the manufacturer’s installation guide and instructions, and carefully review them before leaving. Failure to install correctly may cause injury or death in an accident. Regardless of whether the seat is provided by Rental Company or your own, proper installation and use are your sole responsibility.

Business Travel Benefits

If your rental is booked using a Lyft Business Profile, you may be eligible for additional benefits based on your employer’s relationship with Lyft, Inc. and the purpose of your rental.

Employer Affiliation: If your employer has a contract with Lyft for Business Services, you are eligible for extra benefits. Check with your business administrator if unsure.

Rental Purpose: Select “Business Trip” during booking via the Lyft App only if the rental is solely for business activities related to your employment. “Business Trip” does not include leisure or personal trips.

Additional Benefits for Qualifying Business Profile Users:

Users from organizations with a Lyft Business Services contract are eligible for:

a. Collision Damage Waiver

Business Profile Users are offered CDW (“Cover the Car”) as described in Section 7, subject to all terms of this Rental Agreement, including Sections 4, 7, and 25.

b. “Business Insurance”

“Business Insurance” is offered only for “Business Trip” rentals, not for personal/leisure trips. It includes primary liability coverage up to $100,000 per person for bodily injury, $300,000 maximum for all persons injured, and $25,000 property damage per occurrence, subject to the carrier’s policy and this Rental Agreement. If a rental designated as “Business Trip” is determined not to be by Rental Company or its insurer, in their sole discretion, it is a violation of this Rental Agreement, and “Business Insurance” will be void. You remain responsible for all damage or loss to yourself, the vehicle, and others, and must provide auto liability, collision, and comprehensive insurance coverage.

Miscellaneous Terms

Rental Company’s failure to enforce any provision of this Rental Agreement does not waive its rights to do so later. No waiver of any provision is a waiver of any other provision, nor a continuing waiver of the same provision at a later time.
If any part of this Rental Agreement is found invalid or unenforceable, the rest of the agreement remains valid and enforceable to the fullest extent permitted by law.
To the extent permitted by applicable state law, the Rental Agreement is governed by and construed under the laws of the State of California.
In legal or administrative proceedings between you and Rental Company arising from this Rental Agreement, the prevailing party is entitled to reimbursement for costs, expenses, and reasonable attorney’s fees from the non-prevailing party. The prevailing party is the one receiving substantial relief, whether by settlement, dismissal, judgment, or otherwise.
For our privacy policy, visit https://www.lyft.com/privacy.

State and Local Provisions

Except as specified above, the following provisions apply to rentals in the indicated State or local market:

Arizona

THE OWNER DOES NOT EXTEND ANY OF ITS MOTOR VEHICLE FINANCIAL RESPONSIBILITY OR PROVIDE PUBLIC LIABILITY INSURANCE COVERAGE TO THE RENTER, AUTHORIZED DRIVERS OR ANY OTHER DRIVER.

NOTICE: Our liability insurance does not cover injuries to passengers in the Vehicle.

Failure to Return Vehicle When Due

Vehicle non-return within 72 hours of the due date/time violates A.R.S. §13-1806, potentially leading to Class 5 felony charges with fines up to $150,000 and/or imprisonment up to 7.5 years.

Insurance policies offered may duplicate coverage you already have from personal auto insurance or other sources. You are not required to purchase insurance from us to rent the Vehicle.

California

You are responsible for collision damage and vehicle loss, even if not at fault, including: (a) physical and mechanical damage, calculated as: (i) fair market value if totaled; (ii) repair cost up to fair market value if repairable; (b) administrative fees as per California law; (c) towing, storage, and impound fees. You are also responsible for missing equipment, documents, and keys, and for theft losses and vandalism from theft if ordinary care was not exercised. Vandalism not related to theft is capped at $500. Allowing unauthorized drivers is not ordinary care and is a breach of this agreement.

NOTICE ABOUT YOUR FINANCIAL RESPONSIBILITY AND OPTIONAL DAMAGE WAIVER

You are responsible for all collision damage, even if not your fault or cause is unknown, up to vehicle value, plus towing, storage, and impound fees.

Your insurance or credit card may cover some or all of this responsibility. Check your coverage and deductible.

If using credit card coverage, check if you must exhaust your own insurance first.

Damage waivers are available but do not cover:

Intentional, willful, wanton, or reckless conduct; DUI; towing/pushing (unless permitted); unpaved road operation directly causing damage.
Commercial hire; felonies; speed tests/contests/driver training; unauthorized drivers; operation outside the U.S.
Fraudulent information or false information leading to rental approval that would not have occurred with true information from an authorized driver.

Optional damage waiver costs are up to $14 (Compact), $16 (Standard), and $25 (SUV) daily.

CHILD RESTRAINT SYSTEM

California law requires children under 8 and under 80 lbs to be in rear seats with child restraint systems. Rental Company must provide a system if you don’t have one.

WARNING: Failure to return the vehicle within 72 hours of rental agreement expiration may result in a stolen vehicle report per California Vehicle Code Section 10855. Provide contact information for such cases.

WARNING: Vehicle operation, service, and maintenance can expose you to chemicals like engine exhaust, carbon monoxide, phthalates, and lead, known to California to cause cancer, birth defects, and reproductive harm. Minimize exposure by avoiding exhaust inhalation, limiting idling, servicing in ventilated areas, and using gloves/washing hands after servicing. For more information: https://www.P65Warnings.ca.gov/passenger-vehicle.

San Francisco Prevent theft: Remove valuables and lock vehicle doors.

Illinois

Collision Damage Waiver

NOTICE: A collision damage waiver is offered for an additional charge to cover your financial responsibility for vehicle damage. It is optional. Consider carefully whether to purchase it if you have collision coverage via credit card or your own vehicle insurance. Check your own insurance coverage and deductibles before deciding.

CDW is invalidated if loss/damage occurs: (a) while used to carry persons/property for a fee; (b) during racing/speed contests or demonstrations/pulling activities; (c) from intentional or criminal acts (excluding traffic infractions); (d) in auto business operations (repair, service, testing, washing, parking, storing, selling autos); (e) if the agreement is based on renter fraud or misrepresentation; (f) from use outside the continental US or Canada; (g) while driven by an unpermitted driver; (h) while driven by a DUI driver convicted under 11-501(a) of the Illinois Vehicle Code; or (i) if stolen, and you fail to return keys/key tag, file a police report within 24 hours of theft discovery, and fully cooperate in theft investigation.

Responsibility for Damage or Loss to the Vehicle.

Renter is responsible for physical/mechanical damage or loss, regardless of fault, up to legal maximums under 625 ILCS 5/6-305.2, as amended. This includes: (a) for vehicles with MSRP ≤ $50,000: (1) for damage/loss (excluding theft), the lesser of repair costs or fair market value before damage; (2) theft loss up to $2,000, unless renter lacked ordinary care or aided theft, then up to full fair market value. (b) for vehicles with MSRP > $50,000: (1) for damage/loss (excluding theft), the lesser of repair costs or fair market value before damage; (2) theft loss up to $40,000. Maximum recovery amounts adjust annually. Allowing unauthorized drivers is not ordinary care, but willful and reckless, breaching the agreement.

NOTICE: ILLINOIS LAW ALLOWS YOU TO REQUEST AN ESTIMATED TOTAL DAILY RENTAL RATE, INCLUDING ALL CHARGES, OR AN ESTIMATED TOTAL RENTAL CHARGE BASED ON THE AGREEMENT RETURN DATE.

NOTICE: This vehicle has an electronic tolling device.

New York

Responsibility for Damage or Loss; Reporting to Police. You are responsible for (a) physical damage (excluding “normal wear and tear” as per NY Gen. Bus. Law §396-z), regardless of fault; (b) mechanical damage (excluding normal use wear); (c) theft if due to Authorized Driver negligence or involvement in theft. Your responsibility for damage is capped at the lesser of: (a) repair cost (including discounts) plus towing/storage/impound; (b) reasonable repair costs if not repaired; or (c) fair market value before damage minus disposal proceeds. Theft responsibility is capped at reasonable loss costs up to fair market value. Report all accidents, thefts, and vandalism to us and police immediately.

NOTICES: THIS IS A GENERAL SUMMARY OF RENTER RIGHTS AND OBLIGATIONS. REFER TO THE RENTAL AGREEMENT FOR COMPLETE DETAILS.

OPTIONAL VEHICLE PROTECTION (OVP): OVP is offered for an extra charge to cover your financial responsibility for vehicle damage or loss (commonly known as “collision damage waiver”). OVP is optional. Check your credit card or personal/household vehicle insurance for rental vehicle damage coverage and deductibles before deciding.

OVP — WHEN VOID: OVP is void in these situations:

Driver’s intentional acts; willful, wanton, or reckless conduct; DUI.
Rental agreement based on renter/authorized driver fraud or materially false information.

3. Damage/loss arising from vehicle use:

(a) During a crime (excluding traffic infractions);
(b) Carrying persons/property for hire, towing, speed contests, off-road operation, driver training;
(c) By unauthorized drivers, renter’s child (over 18)/parent/parent-in-law (living in same household and properly licensed), or parking valets/garage attendants in normal employment;
(d) Outside the continental U.S. without specific rental agreement authorization;
(e) Failure of renter/authorized driver/renter’s child (over 18)/parent/parent-in-law to report damage/loss as legally required.

OVP — DAMAGE REPORTING REQUIREMENTS: Renter and authorized drivers must complete and return an incident report for vehicle damage/loss. Authorized drivers only need to report if they were operating the vehicle during the incident.

OVP — RIGHT TO INSPECT VEHICLE DAMAGES: Renter and insurer can request damage inspection within 72 hours of return. Failure to request inspection within 72 hours waives this right.

THEFT OF THE RENTAL VEHICLE: Report vehicle theft to Rental Company and law enforcement within 12 hours of discovery.

Anti-discrimination

NOTICE: New York State law prohibits rental company discrimination based on race, color, ethnic origin, religion, disability, sex, marital status, or age, including refusal to rent or extra charges (except for under 25 renters in certain cases). Refusal to rent solely due to lack of credit card ownership is also unlawful.

NEW YORK STATE LAW REQUIRES CHILD RESTRAINT SYSTEMS FOR CHILDREN UNDER EIGHT. DEPARTMENT OF CONSUMER AFFAIRS CONSUMER PROTECTION LAW RULE: RESERVATIONS MUST BE HONORED AT THE ORIGINAL PRICE WITHIN ONE-HALF HOUR OF THE PROMISED TIME, UNLESS STATED AS NON-GUARANTEED AT RESERVATION. COMPLAINTS: NYC DEPARTMENT OF CONSUMER AFFAIRS, 42 BROADWAY, NEW YORK, NY 10004, COMPLAINT PHONE: 311.

Alt Text: Close-up of car keys and rental agreement emphasizing vehicle rental terms and conditions.

Alt Text: Smartphone displaying the Lyft app interface, highlighting vehicle reservation and program access features.

Alt Text: Emergency roadside assistance kit in a car trunk, symbolizing support and help for renters during their journey.