Finding the right long-term care program is a critical decision for families in Brockville and surrounding areas. For those seeking specialized and compassionate care, Royal Ottawa Place, while located in Ottawa, offers exceptional long-term care services that cater to individuals from various communities, including Brockville. This distinguished facility provides a unique approach to long-term care, particularly for adults with stable mental health conditions and physical limitations.
Royal Ottawa Place, nestled within the serene grounds of the Royal Ottawa Mental Health Centre, is a 64-bed long-term care home designed to enhance the quality of life for its residents. It distinguishes itself by fostering a home-like environment across four residential areas, each accommodating 16 residents. These smaller, intimate settings ensure personalized care and attention, tailored to the unique needs of every individual. Located at the Royal Ottawa Mental Health Centre in Ottawa, Royal Ottawa Place extends its welcoming arms to families seeking long-term care solutions, potentially including those from Brockville who are looking for specialized programs within a reasonable distance.
A notable aspect of Royal Ottawa Place is its demographic, serving a younger population compared to typical long-term care facilities, with an average resident age of 65. This reflects its specialization in supporting adults with ongoing mental health needs alongside physical care requirements.
Comprehensive Services at Royal Ottawa Place
Royal Ottawa Place is committed to the comfort and well-being of its residents, offering a wide array of services. These are designed to address both medical and personal needs, ensuring a holistic approach to long-term care. While serving individuals from areas like Brockville, the facility provides access to specialized services that may not be readily available in all communities.
Medical and Therapeutic Services:
- 24-hour Nursing and Medical Care: Round-the-clock professional care ensures immediate attention and support for all residents’ health needs.
- Family Physicians: Regular access to family doctors for routine medical care and ongoing health management.
- Geriatric Psychiatry / Behavioural Support Ontario (BSO): Specialized support for residents with complex mental health and behavioural needs, reflecting Royal Ottawa Place’s expertise in this area.
- In-house Physical Therapy: On-site physiotherapy services to support mobility, rehabilitation, and overall physical well-being.
- Occupational Therapy: Personalized assessments and interventions to enhance residents’ independence and participation in daily activities, including wheelchair and positioning assessments.
- Speech Language Assessments: Access to speech-language pathologists for assessment and support related to communication and swallowing difficulties.
- Restorative Care Services: Programs focused on maintaining and improving residents’ physical and cognitive functions.
- Laboratory Services: On-site lab services for convenient and timely diagnostic testing.
- X-Ray Services: Access to X-ray services, facilitating prompt diagnosis and care.
- Pharmacy Services*: Ensuring seamless access to necessary medications and pharmaceutical care.
- Spiritual Care Services: Support for residents’ spiritual and emotional well-being, recognizing the importance of holistic care.
- Music Therapy*: Utilizing the therapeutic benefits of music to enhance emotional, cognitive, and physical well-being.
Personal and Comfort Services:
- Pleasurable Dining: Nutritious and enjoyable meal programs catering to dietary needs and preferences.
- Dietary Program: Specialized dietary programs managed by professionals to meet individual nutritional requirements.
- Housekeeping Service: Maintaining a clean, comfortable, and hygienic living environment for all residents.
- Personal Laundry Service: Convenient laundry services to ensure residents have fresh and clean clothing.
- Hairdressing and Barber Services*: On-site hair care services including washing, cuts, styling, colouring, and perming, enhancing residents’ personal appearance and self-esteem.
- Foot Care Services*: Professional foot care services contributing to residents’ comfort and overall health.
- Dental Clinic* & Denturist*: Access to dental care services, including a dental clinic and denturist services, promoting oral health.
- Eye Clinic**: Access to eye clinic services (currently under construction but planned), ensuring comprehensive healthcare.
- Phone/Cable/Internet Installation*: Optional services to help residents stay connected with family and the outside world.
- Assist in arranging Escort & Transportation to Appointment Services*: Support with arranging transportation and escorts for appointments outside the facility.
- Recreation Therapy programs: Engaging recreational activities and programs designed to promote social interaction, enjoyment, and cognitive stimulation.
- Volunteer Program: Enriching the community environment through volunteer involvement.
- Trust Account Services: Assistance with managing residents’ personal funds.
- Infection Control: Rigorous infection control measures to ensure a safe and healthy environment.
*Indicates additional cost for service **Service currently under construction ***Additional costs for some services may apply
Admission and Contact Information for Brockville Enquiries
For families in Brockville interested in exploring long-term care programs at Royal Ottawa Place, the admission process is coordinated through the Champlain LHIN’s Home and Community Care Service. This service manages all applications to long-term care homes in the region.
To begin the application process or for any inquiries regarding admission, please contact Champlain LHIN directly at +1 (800) 538-0520.
For specific queries about Royal Ottawa Place, you can also reach out to the dedicated contacts within the facility:
Long-term Care Contacts:
- Senior Licensee: Carolyn Jodouin – [email protected] or +1 (613) 722 -6521 ext 6376
- Administrator: Debbie Pilon – [email protected] or +1 (613) 722-6521 ext 6030
- Nurse Manager: Justin Madigan – [email protected] or +1 (613) 722-6521 ext 6106
- Medical Director: Heather Bocz – [email protected]
- Resource Nurse – Resident Careplans/ Appointments/ General Nursing Inquiries: Barb Chisholm – [email protected] or +1 (613) 805-6234
- Nursing Stations 2nd floor Nurses Station: +1 (613) 722-6521 ext 6080
- 3rd floor Nurses Station: +1 (613) 722-6521 ext 6090
- IPAC Coordinator: Julie Labreche – [email protected] or +1 (613)-722-6521 ext 6067
- Business Office: Sara Werblinski – [email protected] or +1 (613) 722-6521 ext 6109
- Infection Prevention (Royal Ottawa Mental Health Centre): Lea Dullemond – [email protected] or +1 (613) 722-6521 ext 6111
- Administrative Assistant: Elif Kublay – [email protected] or +1 (613) 722-6521 ext 6488
- Accounts Receivable Office: Bassim Chamaa – [email protected] or +1 (613) 722-6521 ext 7009
- Recreation Therapists:
- Erin Langiano – [email protected] or +1 (613) 722-6521 ext 6084
- Kellie Halligan – [email protected] or +1 (613) 722-6521 ext 6085
- Nicholas Kathen – [email protected] or +1 (613) 722-6521 ext 6084
- Dietary Dietician: Rachelle Geerts – [email protected] or +1 (613) 722-6521 ext 6089
- Dietary Manager: Brittney Urquhart – [email protected] or +1 (613) 722-6521 ext 6088
Conclusion
Royal Ottawa Place stands out as a specialized long-term care home, offering a comprehensive suite of services with a focus on mental and physical well-being. While based in Ottawa, its unique programs and supportive environment make it a valuable option for families in Brockville seeking exceptional long-term care for their loved ones. Contact Champlain LHIN or Royal Ottawa Place directly to explore how this facility can provide the right care and support for your family’s needs.
