Counterfeit Gm Mdi (Multiple Diagnostic Interface) and MDI 2 tools are circulating in the aftermarket, often sold online. These fake tools closely resemble genuine products, mimicking everything from the exterior casing and cables to logos and serial numbers. However, internal components often use inferior materials or recycled parts from other diagnostic equipment. This can lead to immediate malfunctions, rapid failure, slow performance, and incompatibility with newer vehicles requiring the genuine MDI 2.
One significant issue with counterfeit GM MDIs is the potential presence of malware. This malicious software can compromise your PC, leading to a permanent lock on your user ID. If this occurs, contacting your Partner Security Coordinator and local IT support will be necessary to create a new ID and potentially reformat your PC’s operating system.
Another red flag indicating a counterfeit GM MDI is a significantly lower price compared to authorized retailers like Bosch Diagnostics. Genuine scan tools and diagnostic equipment like the MDI 2 represent a substantial investment. To avoid costly mistakes, always purchase from approved channels. Bosch Diagnostics is an authorized GM retailer and can be contacted for MDI 2 purchases via email at: [email protected].
Starting September 12, 2024, GM will implement measures to block counterfeit devices from accessing GM service applications. Using a counterfeit tool will prevent your user ID from logging in and may negatively impact warranty claims. If you encounter login issues with Techline Connect, contact TCSC at 800-828-6860 for ID reset assistance.
