Ford is transitioning Fordetis Independent Operator users to the new Ford Service Info platform. This migration brings exciting new features and enhancements to improve the user experience. This article outlines the key changes and provides guidance for existing FordEtis users.
New Features in Ford Service Info
Ford Service Info (FSI) offers a range of new services and features, including:
Free Resources (Available on the FSI Homepage)
- Routine Service Check Sheets: Easily access standardized check sheets for routine vehicle maintenance.
- Digital Service Record (DSR): Maintain a comprehensive digital record of service history for Ford vehicles.
Professional Technician System (PTS) Features
- Connected Vehicle Access: Enabled for the UK, Portugal, France, Czech Republic, Denmark, Ireland, Norway, Spain, Netherlands, Greece, Hungary, Italy, Poland, Finland, Belgium, and Luxembourg. More European markets will be added soon.
- Routine Service Check Sheets: Implemented in July 2022 within PTS.
- Digital Service Record (DSR): To be implemented.
Migrating Your Digital Service Record (DSR)
The transition to FSI involves important steps for users of the Digital Service Record (DSR):
For Existing FordEtis DSR Users Without a Ford Service Info Account
- Register for an FSI Account: If you haven’t already, register for a free account at FordServiceInfo.com. FordEtis DSR will be decommissioned soon.
- Access DSR in FSI: After logging in, navigate to the “Free Resources” section and select “DSR.” You’ll be prompted to link your existing FordEtis DSR data.
- Link Your Account: Click the provided link and complete the form with your FordEtis tax details and username. This information can be found in your FordEtis account under “TAX DETAILS.”
- Confirmation: You will receive an email confirmation once your access is granted. If no match is found, you will receive instructions for new user registration.
For Existing FordEtis DSR Users With a Ford Service Info Account
Simply log in to your FSI account and follow step 2 from the previous section.
For New FSI Users
Follow the instructions provided in the IMT DSR Introduction PDF document (available on the Ford Service Info website).
Important Considerations
- Legal representatives with employee accounts should inform their employees about these changes and ensure they follow the migration instructions.
- For assistance, contact the DSR Helpdesk at [email protected].
- This migration does not affect users of the WLTP calculation tool.
Conclusion
The transition from FordEtis to Ford Service Info offers significant improvements and new functionalities for independent operators. By following the provided instructions, users can seamlessly migrate their data and take advantage of the enhanced features. This change underscores Ford’s commitment to providing cutting-edge tools and resources for automotive professionals. For the latest updates and detailed instructions, visit FordServiceInfo.com.
