Doosan Diagnostic Software is essential for troubleshooting and maintaining Doosan equipment. Understanding the shipping, return, and contact policies for your software purchase is crucial. This article outlines these policies to ensure a smooth and informed purchasing experience.
Shipping Policies for Doosan Diagnostic Software
Your Doosan diagnostic software will be shipped globally using reputable carriers like DHL, FedEx, UPS, EMS, or postal services. Packages are meticulously checked and securely packaged with protective air bubbles to prevent damage during transit.
Shipping typically occurs within 48 hours on business days after payment confirmation. Delivery times vary based on the chosen carrier and destination:
- DHL & UPS: 5-7 days
- FedEx: 5-10 days
- EMS: 7-10 days
- Post: 7-30 days
While we strive for timely delivery, international shipments can be affected by customs procedures and local regulations, which may impact delivery timelines.
Return Policy for Doosan Diagnostic Software
Returns are permitted within 30 days of delivery, but require prior authorization. To be eligible for a return, the software must be in brand new condition, with all original packaging and accessories included.
Defective or damaged software, or instances where the wrong item was shipped, are also eligible for return. In these cases, return shipping costs are covered.
If the return is due to an incorrect purchase or a change of mind, the buyer is responsible for return shipping costs. The software must be unused and in its original condition.
Contact Information for Doosan Diagnostic Software Support
For any inquiries regarding Doosan diagnostic software, reach out to our dedicated support team:
- Email: [email protected]
We offer 24/7 support. If an immediate response isn’t available online, please leave a detailed message with your contact information, and we’ll promptly address your request.
Important Information for Ordering Doosan Diagnostic Software
When placing your order, ensure you provide accurate contact information, including your telephone number and full shipping address. This is essential for efficient order processing and delivery.
For customers in Brazil, providing your Customs ID is also necessary for smooth customs clearance. This information helps ensure prompt delivery of your Doosan diagnostic software.
