Are you a Pacific Gas and Electric Company (PG&E) customer in California looking for ways to lower your energy bills? The California Alternate Rates for Energy (CARE) program offers substantial discounts to eligible low-income households, making energy more affordable. This program provides a significant 30-35% discount on your electric bill and a 20% discount on your natural gas bill. If you’re wondering how to apply for the CARE program with PG&E, this guide will walk you through the process, eligibility requirements, and benefits.
Understanding the PG&E CARE Program
The CARE program is designed to help income-qualified households manage their energy expenses. Funded through a surcharge on other utility customers’ bills, CARE ensures that those who need assistance the most receive it. PG&E, like other major California utilities, participates in this state-wide initiative. By enrolling in CARE, you can significantly reduce your monthly utility costs, freeing up your budget for other essential needs.
To be eligible for the PG&E CARE program, you must meet certain income guidelines or participate in specific public assistance programs. The income limits are updated annually and are based on household size. Alternatively, if you or someone in your household is enrolled in programs like Medicaid/Medi-Cal, SNAP (Food Stamps), SSI, or others, you may automatically qualify for CARE, regardless of your exact income level.
Step-by-Step Guide to Apply for PG&E CARE
Applying for the PG&E CARE program is a straightforward process. Here’s a step-by-step guide to help you through it:
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Determine Your Eligibility: Before you begin the application, ensure you meet the eligibility criteria. Review the income guidelines provided by CARE, or check if you participate in any qualifying public assistance programs. This initial step will save you time and effort.
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Gather Necessary Information: Collect all necessary information beforehand. This typically includes:
- Your PG&E account number.
- The names and dates of birth of everyone in your household.
- Your household’s gross annual income, or information about your enrollment in a qualifying public assistance program.
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Choose Your Application Method: PG&E offers several convenient ways to apply for the CARE program:
- Online Application: The quickest and easiest way to apply is through the PG&E website. Visit the PG&E CARE program page and look for the online application portal.
- Phone Application: You can request an application form or apply directly over the phone by calling PG&E at 866-743-2273. A PG&E representative will guide you through the process and answer any questions you may have.
- Mail Application: You can download and print the CARE application form from the PG&E website. Alternatively, you can request a form to be mailed to you by calling the number above. Once completed, mail the application to the address provided on the form.
- Community Assistance Agencies: Numerous community-based organizations also assist with CARE applications. These agencies can provide application forms and help you understand the process. Contact PG&E or check their website for a list of partnering agencies in your area.
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Complete the Application Form: Carefully fill out the application form, whether online or on paper. Ensure all information is accurate and complete to avoid processing delays. You will need to certify under penalty of perjury that the information provided is truthful.
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Submit Your Application: Submit your application through your chosen method. For online applications, follow the website prompts to submit electronically. For mail applications, send it to the address indicated. If applying by phone, the representative will guide you on how to finalize your application.
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Wait for Confirmation: After submitting your application, PG&E will review it to determine your eligibility. The processing time may vary, but you will typically receive a notification regarding the status of your application within a few weeks.
PG&E CARE Income Guidelines
To qualify for the CARE program based on income, your household income must be at or below the following limits, effective through May 31, 2025:
| Household Size | Income Eligibility Upper Limit |
|---|---|
| 1-2 | $40,880 |
| 3 | $51,640 |
| 4 | $62,400 |
| 5 | $73,160 |
| 6 | $83,920 |
| 7 | $94,680 |
| 8 | $105,440 |
| Each Additional Person | $10,760 |
Effective June 1, 2024 to May 31, 2025
Contact PG&E for CARE Program Assistance
If you have any questions or need further assistance with your PG&E CARE program application, don’t hesitate to reach out to PG&E directly.
PG&E CARE Program Contact:
- Phone: 866-743-2273
- Website: PG&E CARE
Enrolling in the PG&E CARE program can significantly ease your financial burden by lowering your monthly energy bills. By following these steps and gathering the necessary information, you can successfully apply for the program and start saving today. Don’t miss out on this valuable opportunity for energy bill assistance.
