The Cat Com 3 Adapter is a crucial tool for technicians and mechanics working with Caterpillar equipment. Recent updates to Caterpillar’s diagnostic software and related applications bring significant improvements to functionality and user experience. This article outlines key changes and enhancements, ensuring users are up-to-date with the latest advancements.
Key Software Updates for Cat COM 3 Users
Caterpillar continuously improves its software to provide better diagnostics and support. Several notable updates have been released recently, impacting how technicians utilize the Cat COM 3 adapter.
Automatic Connection Preferences
Users now have more control over automatic connection preferences for the service tool and WinFlash applications. Within the Preferences dialog, users can enable automatic connection upon opening the service tool in both service and flash modes. Alternatively, users can disable automatic connection for manual control. This flexibility allows technicians to tailor the software to their specific workflow.
Automated Product Status Report (PSR) Uploads
A new tool automates the upload of Product Status Reports (PSRs). This feature scans for newly generated PSRs and automatically uploads them when an internet connection is available. Enabled by default, this feature streamlines the reporting process, ensuring timely data transfer. Users can disable automatic uploads within the Preferences dialog if desired. This automation saves valuable time and reduces the risk of overlooking critical reports.
ECM Naming Enhancements for Clarity
Specific ECMs connect to the service tool using two simultaneous data links. Previously, if the ECM was only detected on one link, a popup message would appear. Now, the software adds “INCOMPLETE” to the ECM name, providing clear indication of a partial connection. The connection icon also reflects this incomplete status, further enhancing visual clarity for technicians.
CEOS Fleet Configuration File Creation
The service tool now allows the creation and modification of CEOS (Customer Electronic Option Selection) Fleet Configuration Files for engines. This functionality is available in both connected and disconnected modes, offering flexibility for technicians working in various environments. This enhancement empowers users to manage fleet configurations efficiently, regardless of connectivity status.
Addressing Potential Error Messages
While generally seamless, certain Microsoft issues may arise during service tool installation due to C++ redistributable library upgrades. Errors like “The entry point could not be located in api-ms-win-crt-runtime” or “The program can’t start because mfc140u.dll is missing from your computer” might occur. Contacting Caterpillar support for a step-by-step troubleshooting guide is recommended if these errors are encountered. Administrator rights are required for the troubleshooting process.
Windows 10 Update Compatibility
Windows 10 updates (versions 1709 and 1803, and potentially future updates) have been known to corrupt service tool licenses. If license error messages appear after a Windows 10 update, contacting Caterpillar support for a troubleshooting guide is crucial to restoring functionality.
Trainer Application Update: 988K XE Wheel Loader
The Trainer application now includes the 988K XE Wheel Loader, expanding the training resources available for this specific equipment model. This addition provides valuable training opportunities for technicians working with the 988K XE.
Saving PSRs in PDF Format
The Product Status Report Preferences dialog now includes an option to automatically save PSRs as PDF files in addition to the standard XML format. This enhancement provides a more readily accessible and universally compatible file format for sharing and archiving reports.
Enhanced Product Status Reports
Product Status Reports now incorporate historical data supported by the ECM, including after-treatment Regeneration History and Service Test History. This richer data set provides more comprehensive insights into equipment performance and maintenance needs.
Winflash Screen Improvements
The Winflash screen has been redesigned for improved usability. A new “Expand All” button reveals all details for detected ECMs, while a “Collapse All” button hides all sections except for header rows displaying ECM names. These additions streamline navigation and information access within the Winflash interface.
Conclusion
These updates to Caterpillar’s diagnostic software and related applications significantly enhance the functionality and user experience for technicians utilizing the Cat COM 3 adapter. Staying informed about these changes ensures optimal utilization of the tools and resources available for diagnosing and maintaining Caterpillar equipment. Contacting Caterpillar support for assistance with any errors or issues is always recommended.
