The 2018 FlyerTalk Awards revealed Hertz Gold Plus Rewards as the leading car rental rewards program across all regions: the Americas, Europe/Africa, and Middle East/Asia/Oceania. This prestigious award, based on votes from frequent travelers, highlights the program’s exceptional benefits and overall value. Let’s delve into why Hertz Gold Plus Rewards dominated the 2018 landscape.
Hertz’s Domination: A Triple Win Across Continents
Hertz Gold Plus Rewards secured the “Best Rewards Program” title for car rentals in all three geographic regions, according to the 2018 FlyerTalk Awards. This clean sweep demonstrates the program’s widespread appeal and consistent delivery of value to its members globally. The awards, determined by votes from the FlyerTalk community – a hub for frequent travelers – underscore Hertz’s strong reputation in the industry. This wasn’t a fluke; Hertz had consistently won this award in previous years, demonstrating a long-standing commitment to customer satisfaction.
FlyerTalk Awards: A Voice of the Frequent Traveler
The annual FlyerTalk Awards hold significant weight within the travel community. The awards are based on votes from FlyerTalk members, known as “FlyerTalkers,” who are seasoned travelers often holding elite status in various loyalty programs. This discerning audience provides valuable insight into which programs offer the best value and benefits. The voting process is structured to prioritize top choices, ensuring the winners truly reflect the preferences of frequent travelers. These awards are a counterpart to the Freddie Awards, another prominent recognition platform for loyalty programs.
Hertz Gold Plus Rewards: What Makes it Stand Out?
While the 2018 award specifics didn’t detail the exact reasons behind Hertz’s victory, previous years provide clues. Benefits like expedited service through Hertz Gold service, bypassing the counter and choosing your car directly, likely played a role. The “Ultimate Choice” benefit, allowing members to select their preferred vehicle from a designated area, likely resonated with voters. Additionally, perks like free upgrades for certain membership tiers likely contributed to the program’s overall appeal. These features, coupled with a generally positive customer experience, solidified Hertz’s position as the top choice for car rental rewards.
A Consistent Winner: Hertz’s Reign in Previous Years
Hertz Gold Plus Rewards’ 2018 triumph wasn’t an isolated incident. The program boasts a history of success in the FlyerTalk Awards, having won the “Best Rewards Program” for car rentals in all three regions for several consecutive years leading up to 2018. This consistent performance reflects a dedication to providing a rewarding experience for its members.
2018’s Top Travel Rewards Programs: A Comprehensive Look
Beyond car rentals, the 2018 FlyerTalk Awards recognized other outstanding loyalty programs. Alaska Airlines Mileage Plan won for the Americas, British Airways Executive Club for Europe/Africa, and Qatar Airways Privilege Club for Middle East/Asia/Oceania, demonstrating a preference for airlines known for excellent customer service and valuable rewards. In the hotel category, Starwood Preferred Guest dominated, highlighting the enduring popularity of its points system and hotel network. These results, alongside Hertz’s win, paint a picture of the travel rewards landscape in 2018.
Conclusion: Hertz Gold Plus Rewards as the 2018 Benchmark
Hertz Gold Plus Rewards’ triple win at the 2018 FlyerTalk Awards solidified its position as the best car rental rewards program of the year. The recognition, based on the opinions of frequent travelers, speaks volumes about the program’s value, benefits, and overall customer satisfaction. While program specifics may evolve, Hertz’s commitment to excellence set a high bar for the industry in 2018.
