Autel diagnostic scan tablets have been certified by Fiat Chrysler Automobiles (FCA) to access the Secure Gateway Module (SGW) on 2017 and newer FCA vehicles. This certification, effective June 1, 2020, requires an Auto Auth Service subscription through AutoAuth. The SGW acts as a firewall, protecting vehicle networks and systems from unauthorized access.
Understanding the Secure Gateway Module and Auto Auth Service
The SGW was implemented by FCA not to restrict diagnostic data access, but to prevent unauthorized users from performing intrusive diagnostics. Before this certification, functionalities like bi-directional controls (calibrations, relearns, and actuations) were blocked by the SGW. Even clearing diagnostic trouble codes was restricted. The solution is the auto auth service.
AutoAuth, an authentication service, provides the necessary registration for Autel tablet users to access the SGW module and perform restricted actions. This auto auth service requires a yearly subscription fee of $50, allowing up to six users per subscription. Additional users can be added for a nominal fee.
Registering for Auto Auth Service
Shops can register for the auto auth service through AutoAuth’s online registration portal. The process involves registering the shop and then registering up to 100 Autel tablets. Autel automatically distributes the necessary software to all North American market tablets with active software subscriptions. Users with expired subscriptions can renew their Total Care Program (software and warranty) through authorized Autel dealers.
Importance of Auto Auth Service for FCA Vehicles
Nearly all 2020 FCA vehicles, and a growing number of models from 2017 onwards, have the SGW installed. Therefore, access via an auto auth service is essential for comprehensive diagnostics and repairs on these vehicles. This allows technicians to perform necessary procedures that were previously unavailable without proper authorization. Without the auto auth service, even basic diagnostic functions are limited.
Further Information on Auto Auth Service and SGW Access
Autel provides additional resources for understanding and utilizing the SGW access facilitated by the auto auth service. These resources include video tutorials demonstrating the registration process and practical application of the unlocked functionalities.
Conclusion: Ensuring Complete Diagnostic Capabilities
The auto auth service provided by AutoAuth is crucial for technicians working with 2017 and newer FCA vehicles equipped with the SGW. By subscribing to this service, shops gain access to the full range of diagnostic and repair capabilities offered by Autel tablets, enabling comprehensive servicing and maintenance of FCA vehicles. Investing in the auto auth service ensures that workshops are equipped to handle the evolving technology in modern automobiles.
