Mayo Clinic Complex Care Program: Comprehensive Support for Children with Complex Needs

The Mayo Clinic Complex Care Program, also known as ComPACT, offers a specialized consultative service designed to provide coordinated and comprehensive medical care for children facing multiple, complex health challenges. This program emphasizes team-based collaboration to ensure the best possible outcomes for young patients.

Serving as a central point of contact, the Complex Care team streamlines the healthcare journey for patients and their families who are navigating multiple specialists. By fostering enhanced communication between specialists, local primary care providers, and families, the program ensures a unified and holistic approach to treatment plans and healthcare goals. This integrated strategy aims to simplify a challenging process, offering clarity and support every step of the way.

Is the Mayo Clinic Complex Care Program Right for Your Child?

The Mayo Clinic Complex Care Program is tailored for children with significant, chronic conditions affecting two or more body systems. Ideal candidates for this program require ongoing subspecialty care, typically extending beyond one year, with the majority of their specialized treatments being delivered at Mayo Clinic’s Minnesota campus.

Children who benefit most from the Complex Care Program often need to consult with several different medical experts. The program excels at coordinating appointments, tests, and procedures, ensuring that the needs of patients and their families are prioritized above all else at Mayo Clinic. This coordinated approach is particularly beneficial for families managing numerous medical appointments and treatments.

The Multidisciplinary Care Team at Mayo Clinic

At the heart of the Mayo Clinic Complex Care Program is a dedicated team comprised of a pediatric provider and a nurse care coordinator. This team works closely with you and all members of your child’s broader care team to facilitate a clear understanding, seamless coordination, and effective implementation of your child’s treatment plan. Adopting a family-centered care model, the program is committed to ensuring consistent care transitions with your local healthcare providers and streamlined coordination during your visits to Mayo Clinic.

The roles of the Pediatric and Adolescent Medicine experts within your child’s care team include:

  • Pediatrician or Pediatric Advanced Practice Provider (Nurse Practitioner or Physician Assistant): These professionals conduct comprehensive health evaluations, taking a holistic view of your child’s medical needs and your family’s objectives. They ensure appropriate referrals to necessary specialists and collaborate with the entire care team, including your family, to develop an optimal, unified treatment strategy for your child.
  • Pediatric Nurse Care Coordinator: Working in tandem with the pediatrician or advanced practice provider, the nurse care coordinator is pivotal in maintaining effective communication across all the specialties involved in your child’s care. Serving as your primary contact within the Mayo Clinic system, they provide invaluable support as you navigate the complexities of your child’s healthcare journey.

Accessing the Mayo Clinic Complex Care Program

To explore whether the Mayo Clinic Complex Care Program is suitable for your child, initiating an evaluation is straightforward. You have the option to request a referral to the Complex Care Clinic from any of your child’s current Mayo Clinic providers. Alternatively, you can directly contact the Mayo Clinic Children’s Center at 855-MAYO-KID (855-629-6543) toll-free, available from 7 a.m. to 6 p.m. Central time, Monday through Friday. This dedicated line ensures you can easily access the information and support needed to take the next step.

What to Expect from the Mayo Clinic Complex Care Program

Once your child is enrolled in the Mayo Clinic Complex Care Program, you can anticipate regular, proactive engagement from the care team. Typically, you will meet with your Complex Care Clinic pediatrician every six months and have either a direct visit or phone consultation with your nurse coordinator every three months. Recognizing that healthcare needs can evolve, the program is flexible; should your child’s condition change or require additional visits to Mayo Clinic, more frequent follow-ups with your Complex Care Team will be arranged as necessary.

Moreover, your Complex Care Team is committed to maintaining consistent communication with your child’s local primary care provider. They will proactively reach out via phone and provide regular updates, ensuring a cohesive and collaborative approach to your child’s overall healthcare management.

Mayo Clinic Children’s Center: A Foundation of Compassionate Care

The Complex Care Clinic is an integral part of the Mayo Clinic Children’s Center, an institution renowned for its compassionate and individualized care for each child and family it serves. The Children’s Center is dedicated to improving the lives of young patients through innovative treatments and a patient-first approach. Discover inspiring stories of pediatric patients and their successful journeys at Mayo Clinic Children’s Center, highlighting the positive impact of expert and dedicated care.

Through the Mayo Clinic Complex Care Program, families gain a dedicated partner in navigating the complexities of their children’s healthcare. The program’s commitment to coordinated, comprehensive, and family-centered care ensures that children with complex medical needs receive the highest quality support, improving their health outcomes and overall well-being.

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