Life’s uncertainties can be overwhelming, causing stress that impacts our relationships, work, and overall well-being. Recognizing these challenges, the Maryland Cares Program, also known as MyMDCARES, offers a comprehensive and confidential support system available to you and your dependents, absolutely free of charge. This invaluable resource provides in-the-moment assistance 24/7, helping you navigate both personal and professional issues that may affect your daily life.
What is the Maryland CARES Program (MyMDCARES)?
The Maryland CARES Program, powered by BHS, is a robust whole-life program designed to be your “counselor on call”. It’s an Employee Assistance Program (EAP) providing Maryland state employees and their families with no-cost, confidential support to manage life’s complexities. Whether you’re dealing with relationship issues, work-related stress, school pressures, parenting dilemmas, financial concerns, legal questions, or everyday responsibilities, MyMDCARES is here to provide guidance and resources. Participation is a benefit for eligible employees and dependents, regardless of benefits enrollment, and requires no election to utilize.
For a quick overview of the program, you can watch the MyMDCARES Program Overview Video.
How the Maryland CARES Program Enhances Your Life
The Maryland CARES Program is designed to support you across various aspects of your life, offering assistance with:
- Emotional Well-being: Manage stress, anxiety, depression, and other emotional challenges with confidential counseling and support.
- Work-Life Balance: Find practical solutions for juggling work, family, and personal life, improving productivity and reducing stress.
- Relationship Issues: Strengthen your relationships with guidance and resources for couples, families, and individuals.
- Parenting Support: Access expert advice and tools to navigate the challenges of parenting at every stage.
- Financial and Legal Concerns: Get connected with professionals for guidance on financial planning, debt management, and legal matters.
- Personal Growth: Utilize a wealth of resources and trainings to enhance your skills and personal development.
Accessing the Maryland CARES Program: Multiple Convenient Options
MyMDCARES ensures support is always within reach, offering multiple ways to connect 24/7:
By Phone: Immediate Support at Your Fingertips
When you need to speak with someone directly, simply call the dedicated Maryland CARES number: 844.405.8200. A MyMDCARES BHS Care Coordinator will answer your call, listen to your concerns, and connect you with the appropriate resources. They will also follow up to ensure your needs are met effectively.
Alt text: Person holding a cellphone to their ear, illustrating phone access to Maryland CARES program.
By Text: Quick Questions and On-the-Go Support
For fast answers or support for routine needs, text MyMDCARES. Send a text to 800.327.2251 with one of the following hashtags to initiate services:
- #BEBETTER: Connect with a master’s level MyMDCARES BHS Care Coordinator for confidential support.
- #WORKLIFE: Get in touch with a Work-Life Resources Specialist for practical assistance.
Alt text: Hands texting on a cellphone, representing text access to MyMDCARES support services.
Online Portal: Your Comprehensive Resource Hub
The MyMDCARES Portal provides a wealth of information, services, and over 500,000 tools and trainings on well-being and skill-building topics. You can access the portal at https://portal.bhsonline.com/. Use MYMDCARES as your username to log in. The portal also features a live chat option to connect with a Care Coordinator for immediate support and a Service Request Form for non-urgent inquiries, with responses within one business day.
Alt text: Screenshot of the MyMDCARES portal interface, showcasing online access to program resources.
Mobile App: Support in Your Pocket
For ultimate convenience, download the MyMDCARES app and access support from anywhere, anytime. Submit questions or service requests and receive a response from a Care Coordinator within one business day. Explore topics like emotional well-being, personal growth, and relationships, and engage in personal growth trainings directly through the app. Search for “MyMDCares” in your app store. Login ID is MYMDCARES.
Alt text: Mobile app interface for MyMDCARES, displaying app icon, login details, and QR code for download.
Your Well-being is a Priority
The Maryland CARES Program (MyMDCARES) is a testament to the commitment to the well-being of Maryland State Personnel Management System, Department of Transportation, Judiciary, and Legislature employees and their dependents. Take advantage of this valuable, no-cost resource. Whether you prefer to call, text, use the portal, or the app, confidential support is readily available 24/7 to help you navigate life’s journey and thrive.
